Partnering With Your In-house IT Team
Let us take time-consuming work off your plate so that you can focus on the strategic work that drives your business.
We Want to Make You an IT Superhero
We know that the strength of an IT team shouldn’t be measured simply by the number of tickets it can close, but by its ability to keep its business moving. We want to give you and your team your time back to focus on the strategic projects that impact the operations and bottom line of your business by providing in-house IT support.
Pass off lower-level tasks
Instead of resetting that team member’s password for the 8th time, tell them to “Chat Toniolo”. Our team of 100+ service desk technicians can handle IT support requests and issues across your entire org. We’ll take on this work so that you can get back to the job you signed up for while ensuring you retain full visibility into your team’s IT needs.
Our uber-fast support has:
Accessibility where teams already work (Slack or Microsoft Teams)
10 minute (or less) initial response rate
Dashboard visibility into request volume & type
Streamline on/offboarding
Your IT team plays a crucial role in the on/offboarding process, directly impacting your team’s security & employee success. But, processing these requests can become a full-time job. Instead, let Toniolo handle the operational leg work so that you can claim the glory. Set the parameters around which devices, applications, communication channels, and file access should be in each departmental profile.
From there we’ll:
Procure & provision/de-provision your devices
Manage app & software credentials
Handle file and cloud storage access
Get support for your strategic projects
Have an office move coming up? Need to update your network? Maybe you just need some re-cabling work done. Put the power of Toniolo’s 10+ Strategic Projects Team and a nationwide network of vetted partners to work for you. We’ll do the project discovery, scope of work, and oversee its execution. And, you’ll have access to a dedicated Project Manager who will source the best partner and manage that relationship on your behalf.
Partner with Toniolo for:
Office Moves
Network upgrades/buildouts
Email and data migrations
Supported identify management platforms
Conferencing and hardware install
Small onsite projects (exp. running cables)